FREQUENTLY ASKED QUESTIONS

Yes, you can pick the schedule.

You can only have 1 toktokwallet for 1 Philippine mobile number.

To keep your toktokwallet secured, yes, a video call is required in upgrading the account.

An MPIN or Mobile Personal Identification Number is a 4 digit passcode that you can use to authenticate your toktokwallet transactions.

A TPIN or Transaction Personal Identification Number is a 6 digit passcode that when enabled would allow you to use cashless transactions.

Basic
  • - All features available
  • - Maximum limit of ₱100,000.00 per month
  • - Every user entitled to have one (1) Mobile Number is entitled to one (1) toktokwallet Account
Fully Verified
  • - All features available
  • - Fully Verified accounts can be upgraded up to Enterprise Account Level
  • - Maximum limit ₱500,000.00 per month
  • - Every user is entitled to have one (1) Mobile Number is entitled to one (1) toktokwallet Account and one (1) Bank Account
Enterprise
  • - All features available
  • - Entitled to have their wallet limit up to ₱1,000,000.00
  • - There is no ceiling of cash in and cash out for the Enterprise Account Level User
  • - Enterprise Account holders are entitled to link their Bank Accounts (Thus, maximum of three (3) toktokwallet accounts; one (1) Mobile Number is entitled to one (1) toktokwallet Account)